PAYMENT METHODS / 付款方法

VIsa/ Master/American Express Credit Cards
 

PAYPAL

Bank Transfer

Please transfer or credit the money directly to our designated Hong Kong bank account within 1 day from the order date:

 

Bank Account Number: Hang Seng Bank 796-073344-883

(FLOAX THERAPY SPA LIMITED) 

 

Customer is responsible for keeping any form of receipt and / or record as proof of payment. After the transfer, please notify our store by email with transfer receipt.

 

Once the payment is confirmed, we will send the goods as soon as possible.

PAYME/ FPS (Fast speed Transfer)

Please transfer credit directly to our designated mobile phone number +852 9546 5353

VIsa/ Master/American Express 信用卡
 

PAYPAL

銀行轉帳

請於訂購日起計1天內直接將款項轉賬或入賬至我們指定的賬戶:​

轉帳​戶口號碼 

恆生銀行​ 796-073344-883(FLOAX THERAPY SPA LIMITED)

 

顧客有責任保存任何形式的收據及/或記錄以作為付款證明。轉賬後,請以電郵通知本店。待確收款項後,我們會第一時間送出貨品。

PAYME/ FPS 轉數快

直接將款項轉賬或入賬至我們指定的手機號碼 +852 9546 5353

ONLINE SHOP TERMS & CONDITIONS / 購物細則與條款

By submitting and / or confirming your order, you understand and accept the company's shopping terms and conditions.

 

The method of submission and confirmation is not limited to online shopping platforms, but also includes orders submitted and confirmed by phone or email or in shop.

 

1) Products information

We should try our best to ensure the authenticity of the product pictures, the accuracy of the information and the true colors of the goods, but cannot guarantee any of the above, and reserves the right to change the above information without further notice.

 

The selling price or product packaging of all goods is subject to the confirmation of the order before delivery.

 

Since the products sold in this shop are imported from its  original location, all its packaging retains the original local packaging, including labels and product descriptions.

2) Order

You are willing to abide by the relevant shopping rules and freight collection mechanism of this site.

 

There may be a gap between the time when customer places the order and the time the system accepts the order, so when the customer places the order, the system shows that it is still in stock, but when the system accepts the order, there may be no inventory.

 

If the product you bought is out of stock before accepting your order, we will notify you as soon as possible.

 

If any items are sold out, our store will not give advance notice. In case of the above, our shop will notify you by phone or email.

 

Order processing takes time, generally will be confirmed within 3 working days after the payment is received (excluding Saturdays, Sundays and public holidays), please be patient and wait for our store to reply.

3) Cancel order

Once all orders are confirmed and paid, there will be NO REFUND.

 

After placing an order, the customer cannot change the order content, so the customer must make sure that all the information is correct before placing the order. Once the order is placed, we cannot change or cancel it.

 

4) Delivery

The product arrival date may be affected by the delivery service.

 

We reserve the right to charge customers extra fees in the following cases: more than one delivery destination for a single order; due to incomplete, wrong delivery address, or no one receives or picks up the goods at the specified address or time Incurred additional fees.

 

 

5) Disclaimer

If there are any changes, our store will be notify you by email.

We will not be responsible for any problems caused by wrong or improper use of the product; the shop reserves the right to modify and revise the selling price, delivery charges and online shopping terms and conditions from time to time without prior notice.

 

In case of dispute, Cul de Sac-JAPON Hong Kong/FLOAX Therapy Spa Limited reserves the right of final decision.

 

If you have any enquiries, please leave a message in "Store and Customer Order Communication".

 

 

6) © Cul de Sac-JAPON Hong Kong/FLOAX Therapy Spa Limited reserves the right to interpret the above terms.

閣下遞交及/或確認訂單即表示閣下明白並接受本公司的購物條款及細則,遞交及確認方式不限於網上購物平台,亦包括透過實體店購買,電話或電郵遞交及確認的訂單。

 

​1)貨品資料

本店當盡力確保產品圖片的像真度、資料的準確性及盡力展示貨品的真確顏色,但不能為上述作出任何保証,並保留於未有另行通知下更改上述資訊的權利。所有貨品之售價或產品包裝,以送貨前的訂貨確認作準作實。由於本店所出售的產品均為原裝進口,故其所有包裝均保留當地的原有包裝,包括標籤及產品說明。 

 

2)訂購

閣下願意遵守本站相關購物規則、運費收取機制。

 

顧客下訂單的時間與系統接受訂單的時間是存在差距的,所以顧客下訂單的時候,系統顯示依然是有貨,但系統接受訂單的時候可能已沒有存貨。

 

如果系統在接受你訂單前,你買的貨品已沒有存貨,我們會盡快通知你。如有任何貨品售罄,本店將不會作出事前通知。如有上述情況,本店將以透過電話或電郵通知閣下。

訂單處理需時,一般會在款項收妥後3個工作天內(不包括星期六日及公眾假期)獲得確認,請耐心等候本店回覆。 

 

3)取消訂單

所有訂單一經確認及付款後,不設退款。

下訂單後,顧客不可以更改訂單內容,所以顧客必須確定所有資料均為正確才下訂單。一旦下了訂單,我們不能更改和取消。

 

4)送貨

產品抵達日期可能會受送運服務影響而有所異。

本店保留在發生下述情況下向客戶收取額外費用的權利:單一訂單的送貨目的地多於一個;因提供不完整、錯誤送貨地址、或無人在指定地址或時間收貨或取貨而引致額外費。

 

5)免責條款

如有任何變更,本店將會以電郵通知。

本店不會就錯誤或不當使用產品而引至任何問題承擔任何責任;本店保留不時修改和修訂售價、送貨收費及網上購物條款及細則的權利,並毋須作出事前通知;如有任何爭議,Cul de Sac-JAPON Hong Kong/FLOAX Therapy Spa Limited 保留最終決定權。

如有任何查詢請在「店家和顧客訂單通訊」中留言。

6)© Cul de Sac-JAPON Hong Kong/FLOAX Therapy Spa Limited 本店保留對解釋以上條款的權利。