PAYMENT METHODS / 付款方法
VIsa/ Master/American Express Credit Cards
Please transfer or credit the money directly to our designated Hong Kong bank account within 1 day from the order date:
Bank Account Number: Hang Seng Bank 796-073344-883
(FLOAX THERAPY SPA LIMITED)
Customer is responsible for keeping any form of receipt and / or record as proof of payment. After the transfer, please notify our store by email with transfer receipt.
Once the payment is confirmed, we will send the goods as soon as possible.
PAYME/ FPS (Fast speed Transfer)
Please transfer credit directly to our designated mobile phone number +852 9546 5353
VIsa/ Master/American Express 信用卡
恆生銀行 796-073344-883（FLOAX THERAPY SPA LIMITED）
PAYME/ FPS 轉數快
直接將款項轉賬或入賬至我們指定的手機號碼 +852 9546 5353
ONLINE SHOP TERMS & CONDITIONS / 購物細則與條款
By submitting and / or confirming your order, you understand and accept the company's shopping terms and conditions.
The method of submission and confirmation is not limited to online shopping platforms, but also includes orders submitted and confirmed by phone or email or in shop.
1) Products information
We should try our best to ensure the authenticity of the product pictures, the accuracy of the information and the true colors of the goods, but cannot guarantee any of the above, and reserves the right to change the above information without further notice.
The selling price or product packaging of all goods is subject to the confirmation of the order before delivery.
Since the products sold in this shop are imported from its original location, all its packaging retains the original local packaging, including labels and product descriptions.
You are willing to abide by the relevant shopping rules and freight collection mechanism of this site.
There may be a gap between the time when customer places the order and the time the system accepts the order, so when the customer places the order, the system shows that it is still in stock, but when the system accepts the order, there may be no inventory.
If the product you bought is out of stock before accepting your order, we will notify you as soon as possible.
If any items are sold out, our store will not give advance notice. In case of the above, our shop will notify you by phone or email.
Order processing takes time, generally will be confirmed within 3 working days after the payment is received (excluding Saturdays, Sundays and public holidays), please be patient and wait for our store to reply.
3) Cancel order
Once all orders are confirmed and paid, there will be NO REFUND.
After placing an order, the customer cannot change the order content, so the customer must make sure that all the information is correct before placing the order. Once the order is placed, we cannot change or cancel it.
The product arrival date may be affected by the delivery service.
We reserve the right to charge customers extra fees in the following cases: more than one delivery destination for a single order; due to incomplete, wrong delivery address, or no one receives or picks up the goods at the specified address or time Incurred additional fees.
If there are any changes, our store will be notify you by email.
We will not be responsible for any problems caused by wrong or improper use of the product; the shop reserves the right to modify and revise the selling price, delivery charges and online shopping terms and conditions from time to time without prior notice.
In case of dispute, Cul de Sac-JAPON Hong Kong/FLOAX Therapy Spa Limited reserves the right of final decision.
If you have any enquiries, please leave a message in "Store and Customer Order Communication".
6) © Cul de Sac-JAPON Hong Kong/FLOAX Therapy Spa Limited reserves the right to interpret the above terms.
本店不會就錯誤或不當使用產品而引至任何問題承擔任何責任；本店保留不時修改和修訂售價、送貨收費及網上購物條款及細則的權利，並毋須作出事前通知；如有任何爭議，Cul de Sac-JAPON Hong Kong/FLOAX Therapy Spa Limited 保留最終決定權。
6）© Cul de Sac-JAPON Hong Kong/FLOAX Therapy Spa Limited 本店保留對解釋以上條款的權利。